Privacy Policy

Your privacy is important to us. Maintaining your trust and confidence is one of our highest priorities. We ensure secure transactions and strive to take reasonable care in the protection of information we receive during the course of rendering services.

1. Applicability

The terms of this Privacy Policy are applicable to all individuals and entities that visit, access, and/or avail of our services via the Platform from whom we collect information, including insurers, healthcare providers, corporate clients, and employees of corporate clients.

2. Collection of Information and Usage

• Personal Information may include name, identity card number, date of birth, employee code, email address, residential address, and more.
• Sensitive Personal Data or Information includes:
  • Financial information like bank details
  • Medical records and history
  • Physical and mental health condition

3. Access

You may be given access to upload and store medical records securely on our Platform using your unique login credentials.

4. Purpose for Collection

We collect Personal Information to provide effective healthcare services, ensure secure transactions, and offer tailored assistance.

5. Permissions

• GPS Location Permission: Location helps deliver services like medicine delivery at home.
• Camera Permission: Allows uploading of medical records for storage.
• Audio Recording Permission: Required to facilitate VoIP calls for doctor consultations.

6. Use of Personal Information

• To provide effective services.
• To resolve customer support issues.
• To send important updates and promotional content.

7. Cookies

We use "Cookies" to help analyze webpage flow and enhance user experience. "Cookies" are small files placed on your device for functionality purposes.

8. Data Storage

Your data is stored securely at our data centers and retained only for the purpose of providing services or as required by law.

9. Transfer / Sharing of Information

We do not transfer or disclose your information except as necessary to provide services, for legal obligations, or to prevent fraud.

10. Advertisements and Third-Party Links

Our Platform may contain advertisements and links to third-party websites. We advise reviewing their privacy policies before sharing information.

11. Safety Precautions

We implement stringent security measures to safeguard your data against loss, misuse, and unauthorized access.

12. Consent

By using our Platform, you consent to the collection and usage of your information as per this Privacy Policy.

13. Governing Rules and Law

This Privacy Policy is governed by Indian laws, including the Information Technology Act, 2000.